Gmail inboxes, sending, signatures
4 articles
- Connect Outlook or Microsoft 365 email Settings › Workspace settings › Inboxes › “Add Inbox” › on the “Microsoft Outlook” card, click “Sign in with Microsoft” and give your Microsoft account permission. Last updated: 26 September 2026
- Connect a Gmail mailbox In the channel catalog, choose the “Gmail” card, click “Sign in with Google”, pick the mailbox and accept the permissions. Incoming emails become conversations. Last updated: 27 September 2026
- Reply emails aren't being sent The warning icon under an email that wasn't sent shows the reason. If the Gmail connection has expired, reconnect from the red bar in the channel's settings. Last updated: 26 September 2026
- Set up an email signature Each agent sets up the signature in their own profile: Settings › Personal settings › “Personal message signature”. The signature button in the reply box turns it on and off. Last updated: 27 September 2026