Audit logs: who changed what
Last updated: 26 September 2026 · 3 min read
Audit logs record important changes in the account: channels, agents, automation, settings and logins. An administrator sees them. This feature isn't in every plan.
Steps
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1
Open the logs
In the sidebar, open Settings › Organization settings › Audit Logs.
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2
Read them
Each row in the table is one event: “Activity” (who did what), “Time” and “IP Address”. The newest events are at the top.
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3
When it helps
When a channel or rule changes or disappears unexpectedly, or there's a suspicious login, check in the logs who did it and when.