Clomni

Connect a Shopify store

Last updated: 26 September 2026 · 4 min read

The Shopify integration shows an agent the customer's orders without leaving the conversation. This feature is not in every plan.

Steps

  1. 1

    Open the Shopify page

    On the Settings › Workspace settings › Integrations page, click “Configure” on the “Shopify” card, then click “Connect”.

  2. 2

    Enter your store

    In the “Store URL” field, enter your store's myshopify.com address, for example your-store.myshopify.com. Click “Connect Store” and give permission in Shopify.

  3. 3

    See the orders

    In the “Shopify Orders” part of the conversation's right panel, you see the contact's orders with their payment and delivery status. Orders are found by the contact's email or phone number.

  4. 4

    Disconnect

    On the Shopify page, delete the integration with the delete button.