Clomni

Linear: create an issue from a conversation

Last updated: 26 September 2026 · 4 min read

The Linear integration turns a problem a customer reports into a Linear issue and links it to the conversation. This feature is not in every plan.

Steps

  1. 1

    Connect Linear

    On the Settings › Workspace settings › Integrations page, click “Configure” on the “Linear” card, then “Connect”. Sign in to your Linear account and give permission. An administrator does this.

  2. 2

    Create an issue from a conversation

    Open the conversation. In the Linear part of the right panel, click “Create/Link Linear Issue”. Fill in “Title”, “Description”, “Team”, “Assignee” and “Priority”, and create the issue.

  3. 3

    Link an existing issue

    In the same window, on the “Link” tab, find the issue with “Search issues” and select it. Linked issues appear in the conversation panel under “Linked Linear Issues”.

  4. 4

    If it is not connected

    If the conversation says “Linear workspace is not connected”, an administrator needs to connect the integration.