Clomni

Filter contacts and save a segment

Last updated: 1 October 2026 · 5 min read

A segment is a saved filter of contacts, for example “people from Baku” or “people who wrote in the last 30 days”. You can also use a segment for exports and campaigns.

Steps

  1. 1

    Open the filter

    In the sidebar, open the “Contacts” page and click the filter button at the top. The “Filter contacts” window opens.

  2. 2

    Set up the conditions

    Choose the field (“Name”, “Email”, “Phone number”, “Country”, “City”, “Created at”, “Last activity”, “Blocked” and custom attributes), then the condition and the value. For another condition, click “Add filter”.

  3. 3

    Apply

    Click “Apply filters”. Only matching contacts stay in the list. “Clear filters” removes the filter.

  4. 4

    Save it as a segment

    Once a filter is applied, an option to save it appears. Enter the segment's name in the “Name” field and click “Save filter”. The segment appears in the sidebar under Contacts › Segments. The button left of the name picks an emoji, which the sidebar shows instead of “#”.

  5. 5

    By label

    If contacts have labels, you can see the contacts with a label under “Tagged with” in the Contacts part of the sidebar.