Import contacts from a CSV file
Last updated: 26 September 2026 · 5 min read
You can add many contacts at once with a CSV file. An administrator does this.
Steps
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1
Open the import window
In the sidebar, open the “Contacts” page. From the three-dot menu at the top, choose “Import contacts”.
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2
Get the sample file
Click the “Download a sample csv.” link. The file has the columns with the right names: open it in Excel, fill it in with your contacts and save it as CSV.
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3
Choose the file
Next to “CSV File:”, click “Choose file” and select the file. If you picked the wrong file, click “Change”.
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4
Start the import
Click “Import”. The import runs in the background, and you get an email when it's finished. The contacts then appear in the list.
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5
Tip
Write phone numbers with the country code, for example +994501234567. If the same number or email already exists, that contact is updated.