Import contacts from a CSV file

Last updated: 26 September 2026 · 5 min read

You can add many contacts at once with a CSV file. An administrator does this.

Steps

  1. 1

    Open the import window

    In the sidebar, open the “Contacts” page. From the three-dot menu at the top, choose “Import contacts”.

  2. 2

    Get the sample file

    Click the “Download a sample csv.” link. The file has the columns with the right names: open it in Excel, fill it in with your contacts and save it as CSV.

  3. 3

    Choose the file

    Next to “CSV File:”, click “Choose file” and select the file. If you picked the wrong file, click “Change”.

  4. 4

    Start the import

    Click “Import”. The import runs in the background, and you get an email when it's finished. The contacts then appear in the list.

  5. 5

    Tip

    Write phone numbers with the country code, for example +994501234567. If the same number or email already exists, that contact is updated.