Apps in the dashboard: connecting an app, permissions and removing it

Last updated: 11 November 2026 · 7 min read

Steps

1. 1

   Open the page

   Settings › Workspace settings › Apps. The page has two tabs: “Catalog” and “Connected apps”. Only a workspace administrator can connect and remove apps.

2. 2

   Browse the catalog

   The catalog shows, by category, the public apps whose listing Clomni has checked and approved. An app whose developer company was checked has the “Verified” badge, and an app that is already connected has the “Connected” badge. If the catalog is empty, it says “There are no apps in the catalog yet.” Clicking an app opens its page:

   • “About”: the app's description.
   • “Permissions”: what the app will be able to do in this workspace once connected. High risk permissions are marked “High risk”.
   • “Developer”: the company and the “Website”, “Privacy policy”, “Terms of use” and “Support” links.
3. 3

   Connect an app

   1. On the app's page press “Connect”. The app's own website opens.
   2. The app sends you back to Clomni's consent screen: the heading shows “{name} wants to connect to Clomni” and “Developer: {company}”.
   3. Choose the workspace from the “Workspace” list. A workspace that is already connected shows “Already connected” next to it.
   4. Read the “The app will be able to” list.
   5. Press “Allow”. After the “Taking you back to the app.” message you return to the app's website. If you do not want to connect it, press “Deny”.

   The app does its API work in the name of the administrator who connected it. For example, a reply the app sends shows in the conversation with that person's name.

4. 4

   Messages on the consent screen

   • “This request has expired or was already used. Start again from the app.”: the request works for 10 minutes and can be used once. Start again from the app's website.
   • “This link is not valid. Start again from the app.”: the link was changed or is incomplete.
   • “You are not an administrator of this workspace.”: an administrator has to connect the app.
   • “No workspace to connect”: you are not an administrator of any workspace. Contact your administrator.
   • “Apps cannot be connected from a session opened on someone else's behalf.”: sign in with your own account.
   • “This app has not been reviewed yet...”: the app has not passed Clomni's review, and only its developer can test it.
5. 5

   View connected apps

   The “Connected apps” tab has a table of the apps connected to the workspace: “App”, “Connected by”, “Date”, “Permissions” and “Last used”. If the app has never sent a request, it shows “Not used yet”. If Clomni suspended it, it shows “Suspended”. If the list is empty, you see “No apps are connected yet.” and the “Open catalog” button.

6. 6

   Remove an app

   1. In the “Connected apps” tab, press “Remove” on the app's row.
   2. In the “Remove {name}?” window choose “Remove”. If you change your mind, press “Keep”.
   3. The message “{name} removed.” appears.

   The app loses access to this workspace at once: all its tokens stop and a removal notice (app.uninstalled) goes to the app. To use it again, you have to connect the app again. Under the Developer Terms, the developer must delete the data received from this workspace within 30 days. If the administrator who connected the app is removed from the workspace or their role changes, the app stops working too: another administrator has to connect it again.

7. 7

   What is not shown here

   This list shows only public apps connected from the catalog (through OAuth). Your workspace's own internal apps are managed by the app owner on developer.clomni.ai, who revokes their tokens there. Personal API keys are on each user's Profile Settings › API access page. If you want to create your own app: the “Developer platform: what it is and which way to choose” article.